User Support
User Account and FAMAuth Support
Contact the IIA Helpdesk or call 1-866-224-7677 or 1-616-323-1667
Getting Technical Assistance
If you require specific technical assistance with analysis, decision content or website accessibility please contact the Wildland Fire Decision Support Center at 208-387-5253.
Bug Issues and Reporting
Before reporting bugs please check Known Issues. If your issue isn't a known issue contact the IIA Helpdesk, or call 1-866-224-7677 or 1-616-323-1667.
Application Feedback
To help us improve the WFDSS application please report your feedback here. It will be added to our running backlog for development.
Decision Support
If you require assistance with an incident please follow your local, regional and geographic area protocols for requesting support. If after following protocols you still require assistance with analysis, decision content or website accessibility please contact the Wildland Fire Decision Support Center at 208-387-5253